4507 Algonquin Drive Ste B
Cedar Falls, IA 50613
319.553.1080

WHAT iF i DON’T LOVE MY HAiR?

WHAT iF i DON’T LOVE MY HAiR?

 

So the day has arrived. You’ve waited weeks for your color appointment and  you can hardly contain your excitement. You’ve finally decided that today is the day you are going to make the change to that amazing Pinterest pic you’ve been ogling.

You go in, have a consultation with your stylist, and you sit there for 3+ hours expecting to look exactly like the picture. You and your stylist are hitting it off. She’s sharing great information about styling and you are taking mental notes so you can fully enjoy this new look at home.

Then she rinses, glazes, cuts, and styles you out. She hands you the mirror and you are expecting to scream with excitement but wait, it’s not quite as blonde as you wanted. The haircut is great. It’s styled out great. But man it’s not blonde enough! Now what!?

Fear starts to take over and before you can say what you are really thinking you say it’s okay, you pay, set up your next appointment and go home. Once home, you can’t help but think, “Man this really isn’t what I was looking for. I really wanted it to be brighter.”

Does this story sound familiar? Hey we all have been there. It can be hard to tell someone that you don’t quite love what they did. No-one wants to hurt someones feelings. And that’s why we here at MOD wanted to take a minute to tell you that it’s okay to tell us if we missed the mark! That is how we learn and grow!

We want you to feel comfortable enough to let us know. We are always willing to make any adjustments necessary. Never do we intend to get it wrong and almost always when we have had to make an adjustment it is something that is a pretty easy fix.

We work as a team here at MOD. So we will work together to do what works best for you and your schedule to make that adjustment. We ultimately want you to feel beautiful and love your hair!

So here’s a few tips to bring up the subject:

  1. If you know right away in the chair it is not for example blonde enough, let us know. We will make the adjustment immediately if we can. If we can’t do it then we will work with you to get you in at a time that works best for you with one of our stylists.
  2. If you are unsure but want to go home and decide, let us know. We’d be happy to reach out to you in a few days to see if we need to make any adjustments. Sometimes, just like when you go shopping, you need to try it on.
  3. If you get home and realize it isn’t what you were wanting or expecting, please call us. One of our front desk team members will be happy to get you in with one of our stylists to make that adjustment. Or they also would be happy to connect you with a manager.

 

Our mission is to create hair color you will love! But should we miss the mark, we want to know. That’s why this blog was important to us. We want to take the uncomfortableness out of what can be an uncomfortable situation so you can love your hair.

 

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IS IT CHEATING IF IT’S THE SAME SALON?

Is it cheating if it’s in the same salon?

 

“If I see another stylist in the salon where my stylist works won’t she be mad at me?” or “I went to Sally while Jane was on maternity leave and I love how she did my hair. I want to continue seeing her but I don’t want to hurt Jane’s feelings.”

These are some things we have heard a lot over the years. The fear of cheating is a real thing and sometimes leads one to stop going to a salon all together to avoid any conflict. So we wanted to take a moment to talk about this issue and give you our thoughts on it.

Our team is here for you, our guests! If it wasn’t for you beautiful people we wouldn’t be living our dream on a daily. At MOD we want you to feel comfortable seeing any stylist you choose. Life is busy and we get that! Sometimes you just need in for a color before your friends wedding and as much as you want to see the stylist you have been seeing for 5 years your schedules just aren’t lining up. That’s okay! We invite you to book with any one of our fabulous stylists if that works best for you and your schedule. NO GRUDGES! NO HARD FEELiNGS! You won’t get the cold shoulder from the stylist you didn’t make an appointment with. In fact when that stylist has a moment she will most likely pop over to say hello and catch up.

Now what if you see another stylist while another one was gone and you really like the haircut and/or color they gave you. You want to continue to see this new stylist because she gave you a fresh new look and you simply want to change things up. We say go for it! Rebook with them. There is no need to explain or defend yourself. We all crave change! We promise none of our stylists will be upset if you are sitting in another teammates chair. You can even bounce back and forth between stylists within MOD. Like we mentioned before, life is busy and sometimes schedules just don’t line up. You may even choose to see one stylist for color and another for haircuts because you like what each of them do. That’s okay too. We all have different strengths.

Of course if you want to stay with one stylist you can. We just want you to know that all of these things are okay with us. We are a team here at MOD so seeing our fellow team mates slaying hair fills up our hearts and makes us happy inside. There is no “my guest” or “your guest” here. We as a team want to take care of OUR guests. We want to take care of YOU. TEAM MOD is here to do what is best for you and your hair.

See you at the salon!

 

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